Done-for-you WhatsApp sales desk

Don’t just reply. Move more customers to buy from you.

You already spend time and money bringing buyers to WhatsApp. We build and maintain the desk that answers, asks the right next question, captures the order or booking, sends one standard follow-up before the lead goes completely cold, and hands your team a clean summary to confirm.

Official Meta WhatsApp routeOne follow-up in every setupMonthly owner reportYour team stays in charge
Y
Your BusinessSIMULATION · not a live chat
Today
Hello, I saw your post. Is it still available?10:42 ✓✓
Welcome! Yes. Which option would you like, and how many?10:42
The one in the picture. Two pieces, please.10:43 ✓✓
Noted. Pickup or delivery?10:43
Delivery, please.10:43 ✓✓
Okay. Where is your location?10:43
Lekki.10:44 ✓✓
Your total, including delivery to your doorstep, is ready. I’ve sent the summary to our team to confirm the final delivery quote and payment.10:44
Order summary ready
  • Product + quantity captured
  • Location: Lekki
  • Total including doorstep delivery prepared
  • Team to confirm final quote + payment
~98%survey reach among Nigerian internet users for WhatsApp*
175mpeople message a business every day globally*
200m+businesses use WhatsApp Business monthly*
~12%retail/e-commerce WhatsApp conversion benchmark*
META
ROUTE

Official WhatsApp Business route

Not an unofficial WhatsApp bot.

Iscalid is set up through Meta-approved WhatsApp Business access — the proper business route, not a risky workaround connected to your number. Your Instagram, Facebook, ads and website can point buyers into that official WhatsApp front door.

Built to protect your number

See it in 95 seconds

What happens after a buyer says “How much?”

This general demo shows the structure we configure around your own products, services, prices, delivery rules, branches and booking process.

1
Answer instantly
Even when the shop is busy or the message arrives after hours.
2
Go all the way to the doorstep total
Option, quantity, location and delivery captured; the total is prepared before handoff.
3
One follow-up — standard
Before the 24-hour WhatsApp window closes, and before the lead goes completely cold.
4
Monthly report included
See who bought, who did not, and exactly where conversations usually drop.
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The everyday leak

Most businesses do not make as many sales as they want.

It is not always a marketing problem. The gap is between the first answer, the next step, and one simple follow-up before a lead goes completely cold.

💬

“How much?” then silence

The buyer gets a price but nobody captures the option, quantity or delivery choice that turns interest into an order.

🏃🏾

The shop is busy

A customer in front of your staff wins. The WhatsApp buyer waits — and the next seller is one tap away.

🌙

After-hours enquiries

Buyers message at night, on Sundays and during ads. By morning, many have already bought elsewhere.

🧩

Details scattered across chats

Product in one message, area in another, phone number missing. Your team has to restart the conversation.

How it works

The desk does the chasing. Your team does the closing.

Think of it as the structure underneath your WhatsApp — not a replacement for your manager, salespeople or specialists.

Buyer sends a message

From Instagram, Facebook, ads, your website, a listing or an in-store route.

Desk asks and answers

It uses your approved prices, products, services, policies and FAQs to guide the conversation.

Order or booking is captured

Exact option, quantity, location, delivery, branch or appointment preference is prepared clearly — including the total to the buyer’s doorstep where delivery applies.

Your team confirms

Final delivery quote, payment, professional advice and unusual requests go to a person.

Before

  • Price answered, then the buyer drifts.
  • Staff repeat the same questions all day.
  • Quiet chats depend on somebody remembering.
  • Manager receives half-finished conversations.
→

After

  • Every enquiry gets a structured next step.
  • Product, quantity, location and doorstep-delivery total are prepared before handoff.
  • One standard follow-up gives a quiet buyer one more chance before the window closes.
  • Your team receives a summary ready to confirm.
  • You receive a monthly report on buyers, non-buyers and drop-off points.

Run your numbers

Small conversion lifts become real money at volume.

Use your own numbers. This is an illustration.

+3 pts

Example: moving from 10% to 13% close rate is a +3 point lift.

Illustrative extra gross / month
₦1,500,000

15 extra orders/bookings from the same enquiry flow.

Before delivery, provider fees, discounts, returns and your business costs.

Direction only. Your actual result depends on enquiry quality, offer, price, stock/service capacity, team follow-through and WhatsApp messaging rules.

Monthly owner report

See who bought — and where the others dropped.

Every month, your Smart Sales Desk report turns WhatsApp conversations into decisions: what sold, what stalled, and what to improve next.

Illustrative report preview

This month on WhatsApp

A simple view of enquiry outcomes and the points where buyers usually slip away.

248sales enquiries handled
86ready-to-confirm summaries
41quiet chats replied after follow-up
Where conversations drop
After price68%
Delivery step42%
Ready to close35%

Illustrative layout only — your report uses your own conversation outcomes.

Who bought

What customers actually chose

Completed orders or bookings, popular products/services, and the questions serious buyers asked before deciding.

Who did not

Where good enquiries stalled

Price, options, delivery, timing or no reply — grouped so you can see the pattern instead of guessing.

What happens next

We improve the weak point

We use the drop-off pattern to refine selling questions, approved answers and the wording of your one standard follow-up.

Control and safety

Built around your rules. Maintained by us.

The desk can handle

  • Approved product/service and price answers
  • Selling questions: model, size, colour, condition, purpose, quantity
  • Location, pickup, delivery, branch and booking-preference capture
  • Total, including doorstep delivery, prepared from your approved rates
  • One standard follow-up before the 24-hour WhatsApp window closes
  • Clean summaries, team handoffs and your monthly report

Your team always controls

  • Final delivery quote and payment confirmation
  • Professional, medical or specialist advice
  • Complaints, returns and unusual orders
  • Any price, policy or wording change

Setup

Fast, guided onboarding — tested before go-live.

STEP 1

Send what you already have

Price list, product/service photos, delivery rules, opening hours, FAQs and example chats.

STEP 2

30-minute intake

We organise the information with you on WhatsApp. This is information intake, not a guaranteed 30-minute launch.

STEP 3

Connect and test

We help the authorised person connect the business number and run test conversations with your team.

STEP 4

Approve and launch

You approve the wording and rules. We maintain the desk, adjust it as your offers change, and send your monthly performance report.

Pricing

Simple prepaid pricing. No second month-one charge.

Start once. Before month two, choose the short commitment or the year-one commitment.

Start

Setup + month one

₦100,000

Pay to start. Covers setup and your first month together.

  • Guided information intake
  • Desk configuration
  • One standard follow-up configured
  • Testing before go-live
Option A

Months 2–4

₦120,000

Prepaid before month two for the next three months.

  • Total through month four: ₦220,000
  • Monthly owner report included
  • Shorter commitment
  • Not a monthly-pay plan
Before agreement: provider messaging charges, usage terms, taxes, extra numbers and renewal terms after the chosen period are confirmed separately. Neither continuation option is a standalone month-to-month payment.

Download the short PDF

Questions

Before you ask…

Will this replace my sales staff?

No. The desk helps with first answers, qualification, capture and sensible follow-up. Your manager and salespeople still confirm stock, payment, delivery and exceptions.

Will it guess prices or delivery charges?

No. It answers from the products, services, prices and delivery rules you approve. Your team confirms the final delivery quote and payment.

Do I need to learn a new dashboard?

No. You send the materials you already have on WhatsApp. We organise and configure the desk with you, then test it before launch.

Is the follow-up included for every customer?

Yes. One polite follow-up is standard. It is sent before the 24-hour WhatsApp window closes, giving a quiet sales conversation one more chance before it goes completely cold. It is one follow-up — not a stream of messages.

Is this an unofficial WhatsApp bot?

No. Iscalid is configured through Meta-approved WhatsApp Business access — the official business route, not an unofficial bot or workaround attached to your number. It is built to protect your number while your team keeps the final say.

What businesses is this best for?

Businesses already getting WhatsApp enquiries from Instagram, Facebook, ads, listings, a website or walk-ins — especially where buyers repeatedly ask price, options, delivery, availability, opening hours or booking questions.

Next step

Send us one real customer question.

We’ll show you how Smart Sales Desk would guide that conversation for your business — what it would ask, what it would capture, and where your team would step in.

WhatsApp: 09130338596
Instagram: @aghoghoelizabethwekpe

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